Exchange and Return Policy
Customer satisfaction is extremely important to us. Unused / unworn item(s) can be returned within 7 days of delivery.
Personalised items are non-refundable unless the item is faulty.
Please return the item(s) for an exchange, refund or credit. Please check the item/garment carefully before removing any tags or labels.
Please let us know if you would like to return your item(s) for an exchange, refund, or credit. In order to process your return, please include your name, email address, contact number and order number along with the item(s) that you're returning.
You'll be responsible for the shipping charges associated with sending the return back to us unless upon prior agreement with us
Please send all item(s) by Recorded Delivery (the parcel remains your responsibility until it reaches us).
If the item(s) you request is not available when the return is processed, we will issue you credit instead. If you do not want the credit, you can email us and change it out for a refund or a different item(s). If you're asking for a refund, you'll only be reimbursed for the item(s) returned.
The original shipping cost is non-refundable (unless upon prior agreement with us).
All returned items must be in the original condition you received them in. We do NOT accept washed or worn items. If a washed or worn item is returned, the return will be refused and sent back to you.
If you have any other questions about returns please feel free to contact our Customer Support on 07---------
Bantams Banter Shop
2 - 6 King Street